What We Do - Ready Help

ReadyHelp provides healthcare support for tourists and expats in Italy who may not have access to the local healthcare system.

We offer a convenient online service and in-person medical consultations, specializing in non-urgent medical matters.
We treat common health issues, diagnosed conditions, and medication refills.
Our team of experienced medical professionals is here to ensure you have access to the medications you need during your stay in Italy.

Online Consultation

from 40€

In-person Consultation

from 50€

What we treat

Skin Infections and Dermatological Conditions

Such as dermatitis, eczema, psoriasis, fungal or parassite infections, acne.

Respiratory Issues

Such as mild asthma, chronic rhinosinusitis, respiratory allergies.

Digestive Health

Such as gastroesophageal reflux, acute diarrhea, constipation, gastritis, stomach pain, food poisoning.

Eye Health

Such as blepharitis, conjunctivitis, keratitis, eyelid problems, dry eyes.

Cold & Flu

Such as fever, sinisitis, viral infection, tonsillitis, cough, sore throat.

Pains and Inflammations

Such as tension headache, menstrual pains, minor muscular pains.

ENT (Ear, Nose, Throat) Infections

Such as middle ear infection, external ear infection, pharyngitis, tonsillitis, sinusitis.

Oral/Dental Infections

Such as gingivitis, periodontitis, dental abscesses.

Urogenital Issues

Such as UTIs, uncomplicated cystitis, vaginal candidiasis, yeast infections.

Musculoskeletal Issues

Such as muscle strains, muscle cramps, tendonitis, back or neck pain, joint inflammation, mild arthritis symptoms.

Allergies

Such as allergic rhinitis, urticaria, eczema, itching.

What we don't treat

While we want to provide comprehensive online healthcare services, there are certain limitations to our support.

Emergency Medical Situations

Telemedicine is not a substitute for urgent or life-threatening situations.

Complex Medical Procedures

Our services are primarily for consultation, diagnosis, and prescription. We do not perform complex medical procedures or surgeries.

Lab Tests and Imaging

We do not conduct laboratory tests or imaging exams through our online platform. For such services, we recommend visiting a local healthcare facility.

Specialist Consultation

ReadyHelp does not offer consultations with medical specialists via this online platform. We can provide support for common conditions, unless you need a refill prescription for an already diagnosed condition.

Specific Medicines (online only)

We do not prescribe specific drugs, such as opioids, sedatives, certain stimulants, certain psychiatric medications (See full list). We are able to prescribe these only after comprehensive physical examination, upon the doctor’s opinion. If you think you require these types of medicines, please book an in-person consultation.